CUSTOMIZED TRUCKING SERVICES INC

AUTHORIZED

DBA: CUSTOMIZED TRUCKING

9487 REGENCY SQUARE BLVD, JACKSONVILLE, FL, 32225|(904) 726-4340

USDOT

1938017

MC Number

691357

Fleet Size

244

Total Drivers

240

Last updated: March 15, 2026

Safety overview

CUSTOMIZED TRUCKING SERVICES INC is a large interstate motor carrier based in JACKSONVILLE, Florida, operating 244 power units with 240 drivers. Their safety profile raises flags: 4 of 5 BASIC categories exceed the 75th percentile, which is where FMCSA considers stepping in. Their driver out-of-service rate of 1.0% comes in under the 5.51% national average. They have 16 crashes on file (6 with injuries). FMCSA records show 197 inspections for this carrier.

BASIC scores

SMS Percentiles

Higher percentile = worse performance relative to peers. Scores at or above 75% may trigger an FMCSA investigation.

Unsafe Driving
81%
HOS / Fatigue
87%
👤Driver Fitness
87%
Controlled Substances
13%
🔧Vehicle Maintenance
78%

Out-of-service rates vs. national average

An out-of-service order means the driver or vehicle was pulled from operation during a roadside inspection.

Driver OOS rate1.0%
National average5.5%
Vehicle OOS rate26.4%
National average20.7%

For reference, the average driver OOS rate in Florida is 15.5% and the average vehicle OOS rate is 31.0% across 142,655 carriers.

Company details

Entity Type
N/A
Carrier Operation
Interstate
Operation Classification
Authorized For Hire
Cargo Carried
N
Hazmat
Yes
Safety Rating Date
N/A

What are BASIC scores?

FMCSA tracks carrier performance through its Safety Measurement System (SMS), which scores carriers across six categories called BASICs. Each score is a percentile from 0 to 100, based on inspection and crash data from the past 24 months.

A score of 65 means the carrier performed worse than 65% of its peers. Anything above 75% can trigger FMCSA alerts or investigations. Brokers vetting new carriers should pay attention to scores above 50%.

Unsafe driving
Speeding, reckless driving, improper lane changes, seatbelt violations. All based on what officers find during roadside inspections.
HOS / Fatigue
Hours-of-service violations, logbook problems, driving past the allowed limits. Fatigued driving is one of the top causes of truck crashes in the US.
Driver fitness
Licensing problems, expired medical certificates, and other driver qualification issues.
Controlled substances
Drug and alcohol testing violations, possession, or impairment.
Vehicle maintenance
Brake problems, tire issues, lighting defects, load securement failures. Caught during the vehicle portion of roadside inspections.
Crash indicator
Based on crash history from state-reported data. Higher percentile means more crashes relative to the carrier's size and mileage.

Inspections

197

Total

64%

Driver %

Driver Inspections197
Vehicle Inspections110
Driver OOS Rate1.0%
Vehicle OOS Rate26.4%

Crash history

16

Total Crashes

Fatal Crashes0
Injury Crashes6
Tow Crashes13

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Frequently asked questions

Is CUSTOMIZED TRUCKING SERVICES INC authorized to operate?

Yes. CUSTOMIZED TRUCKING SERVICES INC (USDOT #1938017) currently holds "AUTHORIZED" status with FMCSA. They're registered as an interstate carrier.

What is CUSTOMIZED TRUCKING SERVICES INC's safety record?

CUSTOMIZED TRUCKING SERVICES INC has 4 BASIC scores above the 75th percentile, which is where FMCSA may look into a carrier. Brokers should weigh these scores alongside the inspection history and crash data before making a decision.

How many trucks does CUSTOMIZED TRUCKING SERVICES INC operate?

CUSTOMIZED TRUCKING SERVICES INC operates 244 power units with 240 drivers on file. That puts them in the large carrier category by FMCSA standards.

Does CUSTOMIZED TRUCKING SERVICES INC transport hazardous materials?

Yes. CUSTOMIZED TRUCKING SERVICES INC is flagged for hazardous materials transportation with FMCSA. That means additional safety requirements and more frequent inspections.

Where is CUSTOMIZED TRUCKING SERVICES INC located?

CUSTOMIZED TRUCKING SERVICES INC is based in JACKSONVILLE, Florida at 9487 REGENCY SQUARE BLVD, 32225. Phone: (904) 726-4340.

What are CUSTOMIZED TRUCKING SERVICES INC's out-of-service rates?

CUSTOMIZED TRUCKING SERVICES INC's driver out-of-service rate is 1.0%, compared to the national average of 5.51%. Below average, which is a good sign. Their vehicle out-of-service rate is 26.4% (national average: 20.72%). Above average, which may point to vehicle maintenance gaps.