THE HALES COMPANY

AUTHORIZED
8031 70 BUSINESS WEST, CLAYTON, NC, 27520|(919) 553-3034

USDOT

385306

MC Number

366031

Fleet Size

7

Total Drivers

7

Last updated: March 16, 2026

Safety overview

THE HALES COMPANY is a small interstate motor carrier based in CLAYTON, North Carolina, operating 7 power units with 7 drivers. 2 of their 5 BASIC scores sit above the 75th percentile intervention threshold. The rest fall within acceptable ranges. They have 4 crashes on file (4 with injuries). FMCSA records show 30 inspections for this carrier.

BASIC scores

SMS Percentiles

Higher percentile = worse performance relative to peers. Scores at or above 75% may trigger an FMCSA investigation.

Unsafe Driving
80%
HOS / Fatigue
90%
👤Driver Fitness
46%
Controlled Substances
55%
🔧Vehicle Maintenance
67%

Out-of-service rates vs. national average

An out-of-service order means the driver or vehicle was pulled from operation during a roadside inspection.

Driver OOS rate6.7%
National average5.5%
Vehicle OOS rate20.0%
National average20.7%

For reference, the average driver OOS rate in North Carolina is 12.9% and the average vehicle OOS rate is 30.1% across 50,491 carriers.

Company details

Entity Type
N/A
Carrier Operation
Interstate
Operation Classification
Authorized For Hire
Cargo Carried
N
Hazmat
No
Safety Rating Date
N/A

What are BASIC scores?

FMCSA tracks carrier performance through its Safety Measurement System (SMS), which scores carriers across six categories called BASICs. Each score is a percentile from 0 to 100, based on inspection and crash data from the past 24 months.

A score of 65 means the carrier performed worse than 65% of its peers. Anything above 75% can trigger FMCSA alerts or investigations. Brokers vetting new carriers should pay attention to scores above 50%.

Unsafe driving
Speeding, reckless driving, improper lane changes, seatbelt violations. All based on what officers find during roadside inspections.
HOS / Fatigue
Hours-of-service violations, logbook problems, driving past the allowed limits. Fatigued driving is one of the top causes of truck crashes in the US.
Driver fitness
Licensing problems, expired medical certificates, and other driver qualification issues.
Controlled substances
Drug and alcohol testing violations, possession, or impairment.
Vehicle maintenance
Brake problems, tire issues, lighting defects, load securement failures. Caught during the vehicle portion of roadside inspections.
Crash indicator
Based on crash history from state-reported data. Higher percentile means more crashes relative to the carrier's size and mileage.

Inspections

30

Total

75%

Driver %

Driver Inspections30
Vehicle Inspections10
Driver OOS Rate6.7%
Vehicle OOS Rate20.0%

Insurance on file

Liability (BIPD)

NORTHLAND INSURANCE COMPANY — eff. Mar 9, 2026

$750,000ACTIVE

Cargo

Not on file

Surety Bond

Not on file

Trust Fund

Not on file

Crash history

4

Total Crashes

Fatal Crashes0
Injury Crashes4
Tow Crashes4

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Frequently asked questions

Is THE HALES COMPANY authorized to operate?

Yes. THE HALES COMPANY (USDOT #385306) currently holds "AUTHORIZED" status with FMCSA. They're registered as an interstate carrier.

What is THE HALES COMPANY's safety record?

THE HALES COMPANY has 2 BASIC scores above the 75th percentile, which is where FMCSA may look into a carrier. Brokers should weigh these scores alongside the inspection history and crash data before making a decision.

How many trucks does THE HALES COMPANY operate?

THE HALES COMPANY operates 7 power units with 7 drivers on file. That makes them a small carrier.

Does THE HALES COMPANY transport hazardous materials?

No. THE HALES COMPANY does not have a hazardous materials flag in the FMCSA database.

Where is THE HALES COMPANY located?

THE HALES COMPANY is based in CLAYTON, North Carolina at 8031 70 BUSINESS WEST, 27520. Phone: (919) 553-3034.

What are THE HALES COMPANY's out-of-service rates?

THE HALES COMPANY's driver out-of-service rate is 6.7%, compared to the national average of 5.51%. Their vehicle out-of-service rate is 20.0% (national average: 20.72%).